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Q: Where are you located? Do you have a store I can come feel up the hair in?

A: We are based just outside the Greater Toronto Area in Canada.  KinkyCurlyYaki products are exclusively sold at, however,...

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Q: What is a 'Pre-order' and when will I get my order?

A: When specific products are out of stock, this will trigger our “Pre-order Waitlist.” The pre-order waitlist allows you to...

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Q: I made my purchase at 3am on a Saturday night for overnight delivery! When are you going to process my order?

A: We will process your order within 2 - 4 business days, often sooner. This does not include weekends, holidays,...

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