Shipping & Processing

At Kinky Curly Yaki, we're committed to delivering your hair extensions as quickly and seamlessly as possible. Our standard processing time for orders is between 1 to 7 business days, depending on order volume, with an additional 3-7 business days for shipping within the continental U.S and 7-10 days to Canada. Please note that processing time does not include weekends and holidays.

If you need your hair extensions even faster, we offer overnight shipping for orders placed before 9:00 am EST, which are processed on the same business day. For orders placed after 9:00 am EST, your order will be processed and shipped out the following business day.

We pride ourselves on exceptional customer service and timely delivery, and we will do everything we can to ensure your Kinky Curly Yaki hair extensions arrive promptly and in perfect condition. If you have any questions or concerns about shipping, please don't hesitate to reach out to our dedicated customer support team.

Shipping Protection & Lost Package Policy

Kinky Curly Yaki is not responsible for any lost, stolen, or damaged packages once an order has left our facility.

We offer Redo Package Protection at checkout for customers who wish to insure their orders. This optional insurance provides coverage for lost packages while in transit. Please note that this protection does not cover stolen or damaged merchandise.

Without Redo Package Protection, we are unable to issue refunds or replacements for orders that are lost after leaving our facility. 

Unfortunately, we cannot accept responsibility for delays, damages, or losses caused by USPS, FedEx, or any other carrier, as these situations are beyond our control.

If tracking information shows that your package has been delivered, it is not eligible for a claim. Only one claim may be filed per order, and submission of a claim does not guarantee approval.

If you are shipping an item to us that is over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.