Skip to content

Q: I made my purchase at 3am on a Saturday night for overnight delivery! When are you going to process my order?


A: We will process your order within 2 - 4 business days, often sooner. This does not include weekends, holidays, during sales due to higher sales volume.

Please note that our regular office hours are Monday through Friday 10am to 4pm EST, excluding Canadian & American holidays. 

The first email you will receive is an order confirmation. The second email you'll receive will be your shipping confirmation. Both emails will go to the email address you provided when you created your order.

Please do not book hair appointments until you have received your order. We are not responsible for any postal or courier delays. 

Related Posts

February 09, 2021
Q: When will I receive my headband wig?

All Headband wigs are made to order. Orders ship approx. 2-3 weeks after purchase. Headband wigs are final sale.

Read More
February 09, 2021
Q: PRE-ORDER When can I expect to receive my Headband Wig pre-order?

The pre-order sale closes February 19th @ midnight EST. All wigs are made to order and we estimate it will...

Read More
Drawer Title
Similar Products