Skip to content


When will my order be shipped?

At Kinky Curly Yaki, we're committed to delivering your hair extensions as quickly and seamlessly as possible. Our standard processing time for orders is between 1 to 7 business days, depending on order volume, with an additional 3-7 business days for shipping within the continental U.S. and 7-10 days to Canada. Shipping times vary for international shipping. Please note that processing time does not include weekends and holidays.

If you need your hair extensions even faster, we offer overnight shipping for orders placed before 9:00 am EST, which are processed on the same business day. For orders placed after 9:00 am EST, your order will be processed and shipped out the following business day.

We pride ourselves on exceptional customer service and timely delivery, and we will do everything we can to ensure your Kinky Curly Yaki hair extensions arrive promptly and in perfect condition. If you have any questions or concerns about shipping, please don't hesitate to reach out to our dedicated customer support team at

When will I recieve my tracking number?

You will receive a shipment confirmation email and tracking number within 24-72 hours of your order being processed.

What is Kinky Curly Yaki's return policy?

At Kinky Curly Yaki, we stand behind the quality of our hair extensions and want you to be completely satisfied with your purchase. That's why we offer a 15-day quality guarantee on all unopened and unused products!

If for any reason you are not satisfied with your purchase, you can return it within 15 days of receipt for a an exchange or store credit. To initiate a return, please contact our customer service team at Please note that return shipping fees are the responsibility of the customer.

To be eligible for a return, the product must be in its original condition and packaging. We cannot accept returns on products that have been opened or used, as we take hygiene and safety seriously.

If you receive a defective or damaged product, please contact our customer service team within 48 hours of receipt and we will provide a replacement or refund.

Please note that refunds may take up to 10 business days to process and appear in your account, depending on your financial institution.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to help and want to ensure you have the best experience possible with Kinky Curly Yaki.

What is Shipping Protection?

Kinky Curly Yaki Shipping Protection is a package protection solution—to give our customers the best possible delivery experience. When you add Shipping Protection at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. In order to complete a claim, you must provide either a police report or send a claim form from the postal service.

need to file a claim? File here 

What happens if my package is marked Wrong Address, Return to Sender, Undeliverable, not picked up from Post Office or the duty is not paid?

All returns that come back to us due to incorrect addresses, return to senders,  not picking shipment up from post office, not paying any fees associated with duty/customs of your country will be issued a store credit.

Drawer Title
Similar Products