At Kinky Curly Yaki, we stand behind the quality of our hair extensions and want you to be completely satisfied with your purchase. That's why we offer a 15-day quality guarantee on all unopened and unused products.
If for any reason you are not satisfied with your purchase, you can return it within 15 days of receipt for an exchange. To initiate a return, please contact our customer service team at firstname.lastname@example.org. Please note that return shipping fees are the responsibility of the customer.
To be eligible for a return, the product must be in its original condition and packaging. We cannot accept returns on products that have been opened or used, as we take hygiene and safety seriously.
If you receive a defective or damaged product, please contact our customer service team within 48 hours of receipt and we will provide a replacement or refund.
Please note that refunds may take up to 10 business days to process and appear in your account, depending on your financial institution.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to help and want to ensure you have the best experience possible with Kinky Curly Yaki.